Help us transform customer support and back-office operations for global SaaS and tech brands. We're building the future of AI-human hybrid BPO.
Ops by Astrosia sits at the intersection of AI, customer experience, and operational excellence. Our team works on cutting-edge natural language models, seamless omnichannel integrations, and human-centric workflows that make a real impact for brands worldwide.
Fluent English, tech-savvy, and customer-focused. Work with AI tools and human handoffs across chat and voice channels.
ApplyBuild and optimize NLU models, routing logic, and automation pipelines for our managed operations platform.
ApplyDesign workflows, train agents, and ensure quality across our hybrid AI-human operations.
ApplyWe value continuous learning, collaboration, and delivering excellence. Our team is based primarily in our operational hubs, with opportunities for growth and advancement. We invest in training, accent neutralization, and cultural context to ensure a world-class experience for our clients and their customers.
Send your resume and a brief note to hello@astrosia.com. Include the role you're interested in and why you'd like to join Ops by Astrosia.