Legal

Privacy Policy

Last updated: March 2026. This policy describes how Ops by Astrosia and Astrosia Technologies LLP collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company details when you book a call, request a demo, or contact us.
  • Usage Data: IP address, browser type, pages visited, and referral source when you access our website.
  • Communications: Content of emails, chat transcripts, and call recordings (where legally permitted and disclosed) in the course of providing our services.
  • Client Data: For clients using our managed operations services, we process customer data on your behalf in accordance with our service agreements and your instructions.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Respond to inquiries and schedule discovery calls
  • Send relevant marketing communications (with your consent)
  • Comply with legal obligations and enforce our terms
  • Analyze usage patterns to improve our website and services

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties who assist in operating our business (e.g., hosting, analytics, scheduling) under strict confidentiality obligations.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular audits. Our AI models do not train on your private customer PII. We comply with applicable data protection frameworks including GDPR (EU), CCPA (California), and similar regulations.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent, object to processing, or request data portability. To exercise these rights, contact us at hello@astrosia.com.

6. Cookies and Tracking

Our website may use cookies and similar technologies for analytics and essential functionality. You can manage cookie preferences through your browser settings.

7. International Transfers

Data may be processed in countries outside your residence. We ensure appropriate safeguards (e.g., standard contractual clauses) for international transfers as required by applicable law.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance.

9. Contact Us

For privacy-related questions or requests, contact Astrosia Technologies LLP at hello@astrosia.com or call +1-415-417-1659.